Employer Branding · Marriott International · Toronto
The Butterfly
Project
Three hotels. Three truths. One campaign.
Production Note · Talent Profiles
Who these videos
are speaking to
Each hotel speaks to a distinct profile. These videos don't recruit everyone — they speak to those who recognize themselves in what they see. Three pillars. Three natures. One campaign.
- Talent is the pulse of the brand and the essence of the guest experience
- They are magnetic and attentive and connect through our WHATEVER/WHENEVER™ service promise
- W Hotels is a place to experience, to open doors, and open minds
- We share our guests' passion to explore their free-spirited nature
- Target profiles: DJs, bartenders, creative front desk, housekeeping with personality, chefs — those whose natural energy IS the product
- We curate experiences through rituals that have been celebrated for over 100 years (Connected)
- The Original House of Luxury — standards carried since the very beginning
- Delivering exquisite experiences artfully, gracefully and flawlessly (Passionate)
- Generosity here means giving your very best in every gesture, every ritual, every plate
- Target profiles: Executive Chef, brigade, pastry chef, sommelier, maître d'hôtel — culinary excellence and the art of ritual as a calling
- Magical stories blossom here — because of you (Be Legendary, Be Transformed, Be Proud)
- You'll be empowered to make our guests' lives richer by leaving them amazed in unexpected ways
- We thrive because of our exceptional and transformative team
- Empowerment means every team member has the authority to create an unforgettable moment — without asking for permission
- Target profiles: Concierge, maître d'hôtel, restaurant director, sommelier, floor staff — those with the sensitivity to orchestrate the unimaginable
Absolute rule across all three shoot days: if a moment feels forced, we reshoot. A mechanical gesture or a played-up smile destroys the effect in a fraction of a second for someone who has spent years in this industry. That is precisely who we are targeting.
Script · Video I
W Hotels Toronto
At W, the product is the atmosphere — and that atmosphere is built by people whose personality and originality are the guest experience. Magnetic. Free-spirited. WHATEVER/WHENEVER™. Their natural talent is celebrated here, never contained.
Dynamic handheld shots, high-contrast neon + natural light. Music: slow bass pulse. Every shot says: this person IS W.
Here's how we're going to film it.
Production Breakdown · Video I
W Hotels Toronto
Shoot Plan
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| W-01 | DJ at soundcheck — adjusts level, closes eyes, smiles to himself DJ area / BarDJ (staff or external)Evening | Medium · handheld | 35mm | Smile must be spontaneous — multiple takes, keep the real one. |
| W-02 | Bartender shake — fluid, confident look toward the guest BarSenior bartenderEvening | Tight · static | 85mm | Film hands AND face. Neon light on hands. |
| W-03 | Front desk — genuine burst of laughter with a guest, not forced Lobby / ReceptionFront desk agent | Medium · handheld | 35mm | Don't script the laugh. Create a real situation. |
| W-04 | Housekeeping dancing alone while turning down the room Room or corridorHousekeeping (volunteer)Morning | Wide · handheld | 24mm | Shoot from doorway — intentional voyeur effect. |
| W-05 | Chef plating to the rhythm of the kitchen ambient music KitchenChef de partie or sous-chefEvening service | Tight · static | 50mm | We want the rhythm in the gesture. Film hands + plate. |
| W-06 | Guest walks into lobby — stops for a split second, feels the vibe Lobby entranceExtra or real guestEvening | Wide · static | 24mm | Shoot from inside toward the door. Subtle stop — not theatrical. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| W-07 | Staff briefing — standing pre-service meeting, manager + team Back of houseManager + 4–6 staff | Medium · static | 35mm | Real moment if possible. Cool back-of-house light. |
| W-08 | Playlist being set — hands on laptop or DJ console, song titles scrolling Back office or DJ booth | Very tight · static | 85mm macro | Communicate that the music is a decision, not an accident. |
| W-09 | Lighting — someone adjusting dimmers before opening Control panel or console | Tight · static | 50mm | Hand + lighting change visible in background if possible. |
| W-10 | Scent — someone refilling the diffuser Lobby or corridor | Macro · static | 85mm macro | Very tight on the bottle. Abstract but clear. |
| W-11 | Look — employee checking their style in a mirror before taking their post Staff locker room or corridor | Medium · static | 50mm | The mirror is key. Face visible in the reflection. |
| W-12 | Training — manager showing something to a team member, both focused on the same point Back of house | Medium · handheld | 35mm | Concrete gesture — show, correct, validate. No PowerPoint. |
| W-13 | Hiring decision — HR manager closes a file, nods HR officeHR Manager | Tight · static | 85mm | Closing the file = decision made. Decisive gesture. |
| W-14 | Rooftop or lobby at night — lights, atmosphere, life Rooftop or facadeNightfall | Wide · static | 24mm | Contemplative shot. Fade to black in post. W logo. |
Script · Video II
St. Regis Toronto
St. Regis is The Original House of Luxury. In its kitchens, generosity is not measured in portion size — it is measured in the intention behind every gesture of the Chef. Artfully, gracefully, flawlessly. A century of standards alive in every single plate.
The emphasis is on the Chef. His hands, his decisions, his relationship with the ingredient. Natural raking light. Music: solo piano, one note that returns.
Here's how we're going to film it.
Production Breakdown · Video II
St. Regis Toronto
Shoot Plan
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| SR-01 | Chef tasting a sauce mid-service — closes eyes, adjusts, tastes again KitchenExecutive ChefDuring service | Tight · static | 85mm | Interior demand, not performance. Let it happen, don't ask for it. |
| SR-02 | Chef's hands on a precise cut — gesture repeated thousands of times, never automatic Prep kitchenChef / Sous-chefMorning prep | Very tight · static | 85mm macro | Hands only. Natural raking morning light. Slow, deliberate pace. |
| SR-03 | Pastry chef decorating a plate — fine brush, one stroke, steps back to check Pastry kitchenPastry chef | Tight · static | 85mm | The step back to verify is the key gesture. Film it. |
| SR-04 | Sommelier presenting a pairing to the Chef — both study the glass, exchange a glance Wine cellar or kitchenSommelier + Chef | Medium · static | 50mm | The shared look between them is the shot. Let it linger. |
| SR-05 | The plate leaves for the dining room — Chef follows it with his eyes, satisfied Pass / Kitchen exitChef | Medium · static | 50mm | Film the Chef's face, not the plate. That look is the whole story. |
| SR-06 | Guest takes a bite — stops, sets fork down, eyes close for one second Dining room · table1 guest extra | Tight · static | 85mm | Profile shot. Reaction must be instinctive, not acted. Multiple takes. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| SR-07 | Standards manual or recipe card on a lectern — a hand turning a page Physical standards document or recipe bookKitchen | Macro · static | 85mm macro | Evocative, not readable. The weight of the document matters. |
| SR-08 | Mentorship — senior chef correcting a junior's gesture, hand guiding the hand Kitchen2 chefs (visible seniority difference) | Tight · static | 85mm | Hands on hands. This is transmission, not instruction. |
| SR-09 | HR or GM closing an interview — slow, intentional handshake HR officeHR or GM + extra candidate | Medium · static | 50mm | The handshake says: you belong here. Slow, deliberate. |
| SR-10 | Empty dining room in early morning light — a single table set to perfection Dining roomVery early morning | Wide · tripod | 24mm | Silence before service. The promise of the day. St. Regis logo. |
Script · Video III
Ritz-Carlton Toronto
At Ritz-Carlton, every team member is empowered — they have the authority and the sensitivity to create an unforgettable moment without asking for permission. This film proves it: a man wants to propose. The Ritz secretly orchestrates everything he wouldn't dare imagine. Beautiful stories begin here. Because of you.
Single cinematic opening shot. Everything is understood in 4 seconds — without a single word.
Each link is activated in secret while the couple approaches, unaware. The viewer knows. The couple doesn't — not yet.
The restaurant door closes slowly. The candlelight disappears through the narrowing gap. Fade to black. We don't go in. We don't need to. What we don't see is more powerful than anything we could show.
Here's how we're going to film it.
Production Breakdown · Video III
Ritz-Carlton Toronto
Shoot Plan
Core editing principle: the film constantly alternates between the backstage (staff preparing in secret) and the innocent couple approaching. The viewer knows. The couple does not yet. This tension IS the emotion of the film — every staff shot must be filmed as if no one is watching.
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-01 | A man on the phone in the lobby, back to camera. Right hand grips a small box in his pocket. He hangs up. He breathes. Lobby · discreet cornerMale extra · dark suitLobby quiet · before evening service | Medium · tripod · from behind | 85mm | We never see his face — only the hand on the box. The breath after hanging up is the key gesture. Multiple takes, keep the most natural. |
| RCB-02 | INSERT — the box in the pocket, edge of velvet between fingers Same extra · same position | Macro · static | 85mm macro | 1.5 sec max. Velvet in warm light. No logo on the box — plain, universal. |
| RCB-03 | Concierge hangs up his phone — looks toward the room, gives a subtle nod Concierge deskSenior concierge | Medium · static | 50mm | Signal received. Calm, decided look. No smile — focus. He is going to orchestrate. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-04 | Concierge opens the notebook to the couple's page — handwritten preferences. He reads, circles a line. Concierge deskSenior conciergeHandwritten preference notebook (prepared) | Tight · tripod | 85mm | We see the writing and the circling gesture — no need to read it. Warm desk light. Years of memory visible in one shot. |
| RCB-05 | ALTERNATING — The couple in the street, laughing, approaching. Slight window blur. Couple · evening attireExterior · hotel facade | Wide · tripod · from inside | 50mm | Shoot from inside through glass. Couple blurred and happy — without knowing. This alternating shot returns 2–3× as a breath in the film. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-06 | Sommelier moves through the cellar, scans the shelves, pulls a specific bottle — looks at it, a half-second of hesitation, takes it. Wine cellarSommelierDistinctive bottle · beautiful label | Medium · tripod · cellar light | 50mm | The hesitation before taking it says everything — he knows it's the right one. Cellar = low cinematic light. Backlit bottles if possible. |
| RCB-07 | INSERT — tight on the label and hands holding it up to the light Cellar or natural light | Macro · static | 85mm macro | Vintage visible. Precise decision, not random. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-08 | Hands removing roses from the vase, replacing them with white peonies — precise, quick, no hesitation. Assigned table · restaurantMaître d'hôtel or senior chef de rangFresh white peonies · roses to removeBefore room opens | Very tight on hands · static | 85mm | Hands only. Candelabra light in background. Gesture must be fluid — professional, not dramatic. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-09 | Pastry chef takes a plate from the fridge — her name written in chocolate. He checks. Replaces it carefully. Pastry kitchenPastry chefDessert plate with fictional female first name in chocolate · legible, beautiful | Medium + INSERT macro · tripod | 50mm then 85mm macro | Two shots: chef pulling the plate (50mm), then INSERT on the name in chocolate (85mm macro). Fictional name — beautiful, legible. Prepared morning of shoot. |
| RCB-10 | ALTERNATING — The couple enters the lobby. She smiles. He touches his pocket for a fraction of a second. Couple · same attireLobby entrance | Wide · tripod · from inside | 35mm | His hand to his pocket is involuntary — tension. They are almost there. This alternating shot is critical for tightening the emotional grip. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-11 | Hands on console or laptop — song title loaded and waiting. One finger on the play button. He waits for the signal. Sound booth or restaurant back officeSound manager or maître d'hôtelMusic interface with evocative fictional title visible on screen | Macro · static | 85mm macro | Finger on play WITHOUT pressing — the wait, the precision of timing. Test screen readability before filming. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-12 | Maître d'hôtel at the table — tilts his head, moves a candelabra 1cm, steps back, checks. Perfect. Assigned table · restaurantSenior maître d'hôtel | Medium · tripod · from the side | 50mm | We see both the man AND the table in the same frame. His step back to verify is the key gesture — he imagines where she will sit. Candelabra light only. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-13 | The director in the corridor, team in a semicircle. She says nothing. She looks at each one. A single nod. They disperse in silence. Back-of-house corridorRestaurant director + 4–5 team members | Wide · tripod · slightly elevated | 35mm | Not a word. The silence is the message — everyone knows. Leave 2 seconds after the nod for the dispersal to begin. Cool corridor light = strong contrast with the warm dining room. |
| RCB-14 | ALTERNATING — The couple, seen from behind in the access corridor, walking toward the light of the dining room. Couple · from behindAccess corridor to restaurant | Medium · tripod · from behind | 50mm | Two people walking toward their life, backlit. Most poetic shot in the film alongside RCB-01 — leave at least 2.5 seconds. |
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-15 | She enters first. She stops. Her gaze sweeps — the flowers, the light. She doesn't know why everything is more beautiful. He places his hand on her back. Female extra · expressive gazeRestaurant entranceCandelabra light · room fully set | Medium · tripod · from inside | 50mm | Key shot of the film alongside RCB-01. Her stop must be instinctive — let her react to the actual beauty of the prepared table. We see her profile. The hand on her back is the last gesture before the fade. Multiple takes. |
The door closes slowly. We stay in the corridor. What we don't see is more powerful than anything we could show. Fade to black on the light disappearing through the narrowing gap.
| Shot | What we film | Type | Lens | Shoot notes |
|---|---|---|---|---|
| RCB-16 | The restaurant door closes slowly. The warm candelabra light disappears through the gap. Fade to black. Entrance · from the corridorCandelabra light visible in the gap | Static · tripod · corridor | 50mm | Shoot from the corridor. Door pulled gently off-frame — we never see the hand. Just the light narrowing and disappearing. Very slow fade to black in post: 1.5 seconds. 0.5 sec of pure black, then voice over. |
| RCB-17 | Complete black. Voice over alone. Ritz-Carlton logo fades in. Post-production only | Motion graphic · post | — | VO: "At The Ritz-Carlton, the guest plans the proposal. We plan everything else." Final line: "Don't join a team. Author a life." |
Campaign Note
What these three videos
say together
Individually, each video recruits for one hotel. Together they send a stronger message: Marriott Toronto offers three different houses for three different kinds of excellence. Experienced talent chooses the one that reflects who they are. This isn't recruitment — it's recognition.